Refund policy

Last updated: September 9, 2025

We strive to ensure a smooth and satisfactory shopping experience at KidzAge. Please read our cancellation and refund policy carefully:

1. Cancellation

Orders can be cancelled before they are shipped.
To cancel your order, please contact us within 3 days of placing it.
Once the order is shipped, cancellation will no longer be possible.
If your cancellation is approved, the refund will be processed within 2–4 business days to your original payment method.

2. Returns
Returns are accepted only in the following cases:

You must notify us within 3 days of receiving your order to initiate a return.

3. Refund Process & Timeline

Once we receive and inspect the returned item, a full refund will be issued to your original payment method.
Refunds are typically processed within 2–7 business days after approval.
In rare cases, it may take up to 10 business days, depending on your bank/payment provider.
No return shipping charges will apply if the return reason is valid (defective/damaged/incorrect item).

4. Conditions for Returns
To be eligible for a return:

The item must be unused and in original condition
Original packaging must be intact
A clear reason for the return must be provided, along with supporting photos (if applicable)

5. Contact Us
For any refund or return-related queries, please contact:
📧 Email: info@kidzage.com
📞 Phone: +91 8138845494